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Privacy Policy
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The purpose of this policy is to inform data subjects about the various processing carried out by this organization through the website and affecting their personal data in accordance with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
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1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER
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The organization TEAM HERETICS. S.L, domiciled at TEAM HERETICS S.L. CALLE ULISES 108, 3º PLANTA, 28043, MADRID , with N.I.F. B87958534 and email contacto@teamheretics.com
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2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
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USERS/NAVIGATORS OF THE WEBSITE OF THE RESPONSIBLE.
We will process your personal data provided through our web forms in order to:
Attend to requests, complaints and incidents transferred through our contact channels incorporated in the website.
Understand the behavior of the surfer within the web in order to detect possible computer attacks on our website.
To comply with the legal obligations that are directly applicable to us and regulate our activity.
To protect and exercise our rights or respond to claims of any kind.
Where appropriate, sending commercial communications relating to goods or services that make up our activity, and/or news or newsletters related to our sector.
We manage your data to schedule the requested appointment.
CUSTOMERS.
We will treat your personal data provided through our web forms for:
The management of the commercial relationship.
The provision of the services you have contracted.
Management related to the shipment and receipt of the product purchased through this website.
Administrative, accounting and tax management.
To attend to the requests, complaints and incidences transferred through our contact channels incorporated in the web page.
To understand the behavior of the navigator inside the web in order to detect possible computer attacks to our web.
If necessary, to carry out sweepstakes.
Where appropriate, send commercial communications relating to goods or services that make up our activity, and / or news or newsletters related to our industry.
To comply with the legal obligations that are directly applicable to us and that regulate our activity.
To protect and exercise our rights or respond to claims of any nature.
3. LEGAL BASIS FOR PROCESSING
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USERS/BROWSERS ON THE WEBSITE OF THE RESPONSIBLE PARTY.
In the consent you have given us to treat your data for the purposes indicated. The refusal to provide your personal data leads to the impossibility of processing your data for the aforementioned purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, although he/she may exercise, where appropriate, the rights recognized in section eight of this policy.
CUSTOMERS.
Execution of a contract to which you are a party or implementation of measures The refusal to provide your personal data entails the impossibility to process your data for the purposes mentioned above.
In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. The refusal to provide your personal data entails the impossibility of processing your data for the aforementioned purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in the eighth paragraph of this policy.
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4. TIME LIMITS OR CRITERIA FOR DATA RETENTION
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The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, in accordance with the during the statute of limitations period for actions that may arise from the relationship maintained with the customer and/or the legally provided retention periods.
Period of data blocking:
CIVIL CODE. Between 5 or 15 years depending on the case, in accordance with the provisions of article 1964.2 of the aforementioned legal body.
THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of article 30 of the aforementioned legal body. It applies with respect to commercial information related to (invoices issued and received, tickets, rectifying invoices, bank documents, etc.).
THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned legal body. It applies to information related to tax obligations.
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5. AUTOMATED DECISIONS AND PROFILING
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OPTION ONE.
The website does not make automated decisions or profiling.
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6. TARGETS
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For the duration of the processing of your personal data, organization may transfer your data to the following recipients:
Judges and Courts.
State Security Forces and Corps.
Other authorities or competent public bodies, when the responsible party has the legal obligation to provide the personal data.
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7. INTERNATIONAL DATA TRANSFERS
The organization does not perform International Data Transfers.
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8. RIGHTS
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Interested parties may at any time and completely free of charge exercise their rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, oppose the processing, request the portability of such data (whenever technically possible) or withdraw the consent given, and if applicable, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail address indicated above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority (Spanish Data Protection Agency), through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address contacto@teamheretics.com, with subject "UNSUBSCRIBE" or by clicking on the mail section *to unsubscribe*.
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9. VERACITY OF THE DATA
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The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. The user will be responsible for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.